Privacy Policy

The short version

Browsing this site is anonymous. We run no analytics, no advertising pixels and no third-party trackers, and the site sets no cookies of its own. We collect personal information only when you place an order, and we never see your card number.

When you browse

Our web server and our content delivery network keep standard request logs — IP address, time, the page requested, browser user-agent — the ordinary record any web server keeps to serve pages and defend against abuse. We do not build profiles from them and we do not sell them.

When you buy

Checkout is hosted by Stripe. You enter your payment details on Stripe’s page, not ours, and card numbers never reach our servers. Stripe collects your name, email address, shipping address and phone number to process the payment and passes the order details back to us so we can fulfil it. Stripe processes that information under its own privacy policy.

We keep the order record — what you bought, where it went, and how to reach you about it — because we need it to ship your order, handle returns and warranty claims, and meet our tax and accounting obligations.

Who we share it with

Most parts ship directly from the manufacturer or distributor, so your name, shipping address and phone number are passed to whoever ships your order — that is how the part reaches you. We also share information with our payment processor (Stripe) and, where required, with carriers, and with authorities where the law requires it.

We do not sell your personal information, and we do not share it with advertisers.

If we start using analytics

We may add basic analytics or advertising measurement later. If we do, this page will be updated to say exactly what is running before it goes live — not after.

Your choices

You can ask us what order information we hold about you, ask for it to be corrected, or ask us to delete it where we are not required to keep it for tax or accounting reasons. Call (386) 262-8386 and we’ll sort it out.

Children

This is a store for vehicle parts and is not directed at children under 13. We do not knowingly collect their information.

Contact

Trail Fortress — St. Augustine, Florida. (386) 262-8386. See the contact page.