Shipping

Parcel orders

Most parts ship by regular carrier. Shipping is free on parcel orders over $149; below that, the rate is shown at checkout before you pay. We ship within the continental United States.

Freight — lift kits, bumpers, big steel

Anything at or above 150 lb moves by LTL freight truck rather than parcel. That covers most full lift kits, bumpers and long bars, and the cost depends on where it’s going and what access the truck has.

Freight is quoted before your card is charged — we don’t guess a number and we don’t bury it. Call (386) 262-8386 with your address and the part and we’ll price it. Free shipping does not apply to freight items, and any site that tells you a 300 lb lift kit ships free has priced it into the part.

Freight deliveries are curbside by default. The driver is not required to carry anything into a garage or up a driveway, and you should plan on a second set of hands and somewhere to put a crate.

A commercial address with a loading dock is materially cheaper to deliver to than a house — that is how the freight carriers price it, and we pass the difference on rather than averaging it into everyone’s parts. If you have access to a shop, a yard or a business address, tell us when we quote and it will usually cost you less.

Where it ships from

Most parts ship directly from the manufacturer or their distribution centre, which is why they arrive quickly and sometimes in more than one box. An order with parts from different brands may arrive on different days, from different places, with separate tracking. Nothing is wrong if that happens.

Stock and lead times

Availability on this site comes from supplier feeds on a daily cycle, so what shows as in stock reflects a real warehouse count rather than a guess. It is still a snapshot: occasionally a part sells out between the feed and your order, and if that happens we’ll call you with the options rather than sit on the order.

Check the delivery before you sign

This matters most on freight. Count the boxes against the packing list and look the shipment over for damage before you sign — a signed clean receipt closes off the carrier’s liability, and neither the carrier nor our supplier will entertain a claim afterwards.

If something is damaged or missing, note it on the delivery receipt, photograph it, and call us within 48 hours. Full detail on the returns page.

Questions

Call (386) 262-8386 — especially before ordering anything heavy, so the freight cost is settled up front.